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Easy Japanese for Work
Season 1 • Episode 19 • Dealing with ambiguous complaints
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Easy Japanese for Work Season 1, Episode 19: Dealing with ambiguous complaints
Wu Fei, from China, works as a co-manager of a Yakiniku restaurant in Tokyo. After graduating university, she moved to Japan in 2010 and began studying Japanese. She began working at this Yakiniku restaurant last year. Besides waitressing, she's responsible for store operations and training new staff members. Her Japanese is great, but sometimes she finds it hard to deal with ambiguous complaints from customers. She tackles a roleplay challenge to help her improve her customer service skills. Watch Easy Japanese for Work Season 1, Episode 19 Dealing with ambiguous complaints in HD free online. Enjoy high-quality streaming of Easy Japanese for Work Season 1, Episode 19 and share your thoughts in the comments below!
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Episodes
48 episodes
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Dealing with ambiguous complaints
Wu Fei, from China, works as a co-manager of a Yakiniku restaurant in Tokyo. After graduating university, she moved to Japan in 2010 and began studying Japanese. She began working at this Yakiniku restaurant last year. Besides waitressing, she's responsible for store operations and training new staff members. Her Japanese is great, but sometimes she finds it hard to deal with ambiguous complaints from customers. She tackles a roleplay challenge to help her improve her customer service skills.
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Turning down a request for support politely
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15 min
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15 min
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15 min
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15 min
Explaining a need for staffing adjustment
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15 min
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15 min
Fielding an urgent request on the phone
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15 min
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15 min
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