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Easy Japanese for Work
Season 1 • Episode 21 • Asking a shop manager to follow orders from head office
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Easy Japanese for Work Season 1, Episode 21: Asking a shop manager to follow orders from head office
Kim Yeon-gyeong, from the Republic of Korea, works at a company that's helping a ramen chain spread throughout Japan. Her bright and bubbly personality is an asset as she promotes customer service training for staff at ramen shops. She's great at speaking frankly with people that she knows, but when it comes to people she is meeting for the first time, she isn't quite as confident. In a roleplay challenge, she has to relay a request from the head office to a franchise manager. Watch Easy Japanese for Work Season 1, Episode 21 Asking a shop manager to follow orders from head office in HD free online. Enjoy high-quality streaming of Easy Japanese for Work Season 1, Episode 21 and share your thoughts in the comments below!
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Episodes
48 episodes
Communicating a sense of gratitude
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How to politely ask someone to repeat something
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Expressing an opinion concisely
This episode is about expressing an opinion concisely. Tomanik, from Poland, got serious about studying Japanese and then he fell in love with Japanese pop culture. Although he can explain himself in meetings in Japanese just fine, he tends to make very long explanations. By role-playing and receiving guidance from experts, he'll learn how to express himself more directly.
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How to make explanations using photos and other materials
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Relaying messages
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Obtaining permission
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Making apologies
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Making suggestions
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Asking questions using keego
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Offering support
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Asking how to pronounce names
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Answering phone calls for others
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Responding when you've been asked to do too many things
This episode is about responding when you've been asked to do too many things. Chu Van Hung, from Vietnam, was hired 3 months ago to work at a manufacturing company. He works as a design assistant, using specialized software to make machine parts. After coming to Japan in 2015, he studied for a year at a language school and for 2 years at a trade school before landing his current job. Hardworking Chu-san will tackle a roleplay challenge where he is given more work than he can handle. How will he decide which tasks to take on?
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Supporting a subordinate
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Politely explaining rules
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Dealing with ambiguous complaints
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Telling passengers in a hurry that they may be late
Andre Marcal Kanashiro, from Brazil, works as a driver at a taxi company in Tokyo. He's a third-generation Japanese Brazilian who moved to Tokyo in 2017. As Japan's society ages, there's a shortage of taxi drivers, leading companies to hire foreign employees. Andre-san is great at Japanese, and at getting passengers where they need to go. But he has trouble dealing with passengers who are in a hurry. He takes on a roleplay challenge and gets advice from business Japanese experts.
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Asking a shop manager to follow orders from head office
Kim Yeon-gyeong, from the Republic of Korea, works at a company that's helping a ramen chain spread throughout Japan. Her bright and bubbly personality is an asset as she promotes customer service training for staff at ramen shops. She's great at speaking frankly with people that she knows, but when it comes to people she is meeting for the first time, she isn't quite as confident. In a roleplay challenge, she has to relay a request from the head office to a franchise manager.
15 min
Identifying your chance to speak at a meeting
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Explaining when there's been a misunderstanding
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Cheering up a junior employee who is feeling down
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Asking others for favors
Today: asking others for favors. Warni Letty Yuhara, from Indonesia, works at a farm in Ibaraki Prefecture that mainly grows herbs. She's in charge of part-time workers on the farm, which welcomes interns from Indonesia. Warni-san herself was an intern here in 2017. After graduating, she returned to learn more about farming techniques. She has a positive personality, and has made friends with the other workers. But she struggles with others to stay late. To improve, she tackles a roleplay challenge.
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Checking that others have understood instructions
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Reporting to a superior that a coworker is ill
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Turning down a request for support politely
Today: turning down a request for support politely. Wang Chihsun, from Taiwan, works as a pastry chef at an upscale American restaurant in Tokyo. He moved to Japan in 2015. Fascinated with Japanese sweets, he began studying to be a pastry chef. His dream is to one day open his own café in Taiwan. At his current job, he wants to learn how to communicate better with coworkers. To help, he'll take on a roleplay challenge where he must turn down a busy coworker's request for support.
15 min
Business Japanese Quiz Part 1
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15 min
Business Japanese Quiz Part 2
Today: part 2 of a 2-part series. Students featured in past editions of Easy Japanese for Work return to take part in a special quiz-style business Japanese lesson. This time, the students are Nu Nu Aung (from Myanmar) and Raphael Marso (from Germany). Nu Nu-san works at a real estate management company in Tokyo, and Marso-san at a manufacturing company in Yamanashi Prefecture. Together, they tackle questions about tricky Japanese designed to help improve their on-the-job Japanese. Tune in to see how they do!
15 min
Dealing with a complaint from a neighbor
Today: dealing with a complaint from a neighbor. Luu Van Chien, from Vietnam, works as a carpenter at a home construction company. He joined this company around 8 years ago, starting as a technical intern. Although he struggled at first, he worked hard to improve his skills as carpenter. Now, he's one of the top workers at the company and he's been tasked with supervising other employees. In a roleplay challenge, he must deal with a complaint from a neighbor living near a construction site.
15 min
Asking for instant guidance
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15 min
Asking for further information
Today: asking for further information. Khine Mie Mie Soe, from Myanmar, works at a company that makes floral decorations for TV sets, weddings and events. She studied architecture and interior design in university, but knew nothing about flowers before coming to Japan in 2018. She hopes to become a chief designer at her company, creating arrangements that satisfy each client. To help, she'll take on a roleplay challenge, in which she must ask a client for further information about the flowers that they want.
15 min
Saying how much you can do
Today: saying how much you can do. Naing Myo Oo, from Myanmar, works at a company that makes signs for businesses. He moved to Japan in 2016 and took this job to improve manufacturing skills he acquired in Malaysia. Each morning, he checks his tasks for the day with a supervisor. If he takes on too much, he won't be able to finish on time. Can he make this point? He'll take on a roleplay challenge, in which he must let his supervisor know how much work he'll be able to accomplish that day.
15 min
Explaining that you can't make a decision on the spot
Today: explaining that you can't make a decision on the spot. Astriana Faradillah, from Indonesia, works in sales at a company that makes devices used in incineration. She moved to Japan 5 years ago and studied at a university in Tokyo before joining her current company. She can prepare quotes on her own and is mastering other basic skills. But she says she lacks confidence when it comes to sales. She'll take on a roleplay challenge where she must deal with clients who request an on-the-spot discount.
15 min
Taking over someone's work without hurting their feelings
Today: taking over someone's work without hurting their feelings. Aung Zin Phyo, from Myanmar, works for a firm that makes architectural 3DCG images. These images are used in various types of presentations. He joined this company last year. He supervises his colleagues who work in Vietnam. Since both parties are communicating in Japanese rather than their native languages, he aims to take care with how he expresses himself. He'll tackle a roleplay challenge, in which he must help out a coworker who is struggling with their workload.
15 min
Explaining a need for staffing adjustment
Today: explaining a need for staffing adjustment. Kaung Htet Paing, from Myanmar, works behind the scenes at Narita Airport. He is a technical intern who is learning all about tasks such as guiding aircraft as well as loading and unloading baggage. In a job where safety and punctuality are crucial, communication and teamwork are essential. He'll tackle a roleplay challenge where he must report to a supervisor that a coworker is not feeling well. How will he handle the situation?
15 min
Pointing out a senior coworker's mistake
Today: pointing out a senior coworker's mistake. Kyaw Swar Aung, from Myanmar, works behind the scenes at Narita Airport. He carries out tasks such as guiding aircraft as well as loading and unloading baggage. He's learned that both caution and precision are necessary to prevent accidents. He knows to report anything out of the ordinary, as well as any errors. He'll tackle a roleplay challenge in which he notices a senior worker's mistake. How will he handle the situation?
15 min
Words of support for a coworker
Today: words of support for a coworker. Nguyen Thi Thuy Trang, from Vietnam, works at a company that makes paper products. She began studying Japanese out of a love for Japanese manga, and she came to Japan 2 years ago as a technical intern. At her job, she works in quality inspection. She needs a high level of focus to check for any imperfections. She'd like to forge a closer bond with her coworkers, who often push themselves to work hard even when they aren't feeling their best. In a roleplay challenge, she must reach out to a coworker who has back pain to offer words of support.
15 min
Fielding an urgent request on the phone
Today: fielding an urgent request on the phone. Dong Van Huu, from Vietnam, designs blueprints at an architecture company. He first became interested in Japanese architecture as a college student in Vietnam. In 2015, he came to Japan as a technical intern. Now, he works at the company where he formerly interned. His desire to improve means overcoming challenges including unfamiliar terms and detailed measurements. In a roleplay challenge, he deals with an urgent request on the phone about blueprints that are missing key information.
15 min
Determining what is worrying a client
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15 min
Making a polite request to a superior
Today: making a polite request to a superior. Jorge Andres Arevalos Ibarra, from Paraguay, works at a metalworking company. His nickname is Andy. The company employs many staff members from abroad. Andy joined it a year ago. These days he's involved in polishing, inspection and other quality-related checks. It's a casual workplace, but he wants to speak more politely with his superiors. In a roleplay challenge, he must make a request to a superior using polite language.
15 min
Asking someone to repeat and clarify
Today: asking someone to repeat and clarify. Do Cong Uan, from Vietnam, works at a metalworking company. He came to Japan 8 years ago with his wife. At his job, he helps to shape metal parts and he also mentors junior coworkers. Though he has no trouble with everyday Japanese, he says he struggles when he encounters unfamiliar words. In a roleplay challenge, he must politely ask a superior to repeat and clarify what they said.
15 min
Recommending additional repairs
Today: recommending additional repairs. Wewalage Suneth Priyanka Fernando, from Sri Lanka, works as an auto mechanic in Chiba Prefecture. A car and motorcycle fan, he came to Japan 6 years ago. He studied at both a Japanese language school and a school for mechanics. At his job, he's involved with making repairs as well as talking directly with customers. He wonders how he can suggest that customers allow him to undertake additional repairs to their vehicles. In a roleplay challenge, he recommends additional repairs to a client in the interest of safety.
15 min
Business Japanese Review Special: Part 1
The first in a special two-part EJW series. On Easy Japanese for Work, we've looked at many Japanese phrases that people use at work. Today, we'll review past phrases and learn Keego through some fun games. First, reviewing past key phrases. Past students and some of their coworkers join us to learn new phrases through a quiz. Today's students are from the Philippines and Vietnam. They must work together to come up with Japanese phrases. Next, at Keego Corporation, a fill-in-the-blank style quiz. How will our students do? Tune in to find out.
15 min
Business Japanese Review Special: Part 2
The second in a special two-part EJW series. On Easy Japanese for Work, we've looked at many Japanese phrases that people use at work. Today, we'll review past phrases and learn Keego through some fun games. First, reviewing past key phrases. Past students and some of their coworkers join us to learn new phrases through a quiz. Today's students are from the Philippines and Vietnam. They must work together to come up with Japanese phrases. Next, at Keego Corporation, a fill-in-the-blank style quiz. How will our students do? Tune in to find out.
15 min