Rip Off Britain Season 5, Episode 11: Episode 11

1

Episode 1

As the team expose the latest scams designed to trick you out of your money, Angela Rippon tracks down the fraudsters who hacked her email account.

45 min

2

Episode 2

The team tackle costly and unexpected problems viewers have had with their homes, including meeting a couple fighting to regain access to their own property.

45 min

3

Episode 3

The team investigate the daily deals websites that promise huge savings - but do not always deliver what you had bargained for. Plus a house purchase with a twist.

45 min

4

Episode 4

The team look into one of the new breed of companies that promise to sell your home fast by buying it themselves. But is the deal all that it seems?

45 min

5

Episode 5

The team investigate the plumbing company that has left some customers feeling as if they have thrown money down the drain, and solve more problems in Liverpool.

45 min

6

Episode 6

A couple of newlyweds are forced out of their dream home as a precaution. How can people be sure that what they are told about a property is true?

45 min

7

Episode 7

As complaints about the big energy companies continue to grow, one woman says her supplier has left her out of pocket after months of overcharging.

45 min

8

Episode 8

This episode looks at the pothole problem costing UK drivers billions of pounds every year. Who should pay for the damage to cars?

45 min

9

Episode 9

The team investigates why some viewers have been hit with bills they did not expect for hundreds or even thousands of pounds, and offers some advice.

45 min

10

Episode 10

The team meets a family who face losing their home because of a mistake that has meant for six years they have been pursued for somebody else's debt.

45 min

11

Episode 11

The team take a look at the banks' approach to victims of fraud, and try to help viewers who have been stung get their money back. Plus an online shopping scam.

45 min

12

Episode 12

Angela Rippon investigates why homeowners promised cheaper energy have instead been hit with sky-high bills, forcing them to choose between eating or keeping warm.

45 min

13

Episode 13

The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call.

45 min

14

Episode 14

Stories in this episode include a couple whose worldly goods have entirely disappeared after they paid a shipping company to transport them home.

45 min

15

Episode 15

Angela Rippon, Gloria Hunniford and Julia Somerville look at why it is perfectly legal for a company that owes you money to shut down and reopen under a new name.

45 min

16

Episode 16

Julia Somerville, Angela Rippon and Gloria Hunniford meet the people being pursued by one of the biggest names in the business for debts they never took out.

45 min

17

Episode 17

The team meet people who have lost a lot of money thanks to someone else's mistake, including a woman who cannot retrieve cash transferred into the wrong account.

45 min

18

Episode 18

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why cold calling remains one of consumers' biggest bugbears, and reveal a cold calling scam.

45 min

19

Episode 19

Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers have ended up thousands of pounds out of pocket - in some cases thanks to their own bank.

45 min

20

Episode 20

Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with insurance, including a look at the rising cost of pet insurance.

45 min