Charity Shop Sue Season 1, Episode 14: The Refund

1

Sec*hand Chances

Meet Sue Tuke, Manager of Sec*hand Chances in Bulwell, Nottingham. It's the first day of filming for local filmmakers and Sue has big plans to get the shop on the map, but things get heated. Sue is forced to defend herself and the shop volunteers (Vera, Kersch and Viki) against a group of local 'troublemakers'.

2

The Makeover

Sue shows us she’s still 'Queen of the Market' by snagging some bargains. A shop customer gets some unsolicited styling tips and a showdown leads to a member of staff being reprimanded for hanging out with the wrong crowd.

3

The Refurb

The musical talents of Viki and her best pal Madalicat363 are showcased within a music video, directed by Sue. A dramatic meltdown makes us aware not all members of staff are on board with Sue's 'fly on the wall' filming. We're finally given an insight into Sue’s grandiose ideas for the shop's refurbishment.

4

Royal Lady

Viki gets caught up in a tricky situation with the arrival of Crystal. Sue shows us how she deals with staff requests. And Vera pulls Sue up on her insensitivity towards a widower's donations.

5

Panic Attack!

Stresses within the shop send a volunteer into a panic attack but fear not Sue is on hand. A nice moment is disturbed by Crystal showing up in the shop and leaving an unpleasant surprise in the changing room. And while Reflecting on the charity Vera and Sue have a heart to heart.

6

Rot Test Challenge

The staff play a new game called the ‘Rot Test Challenge'. A play fight between Kersch and Viki ends in tears, leaving Sue to calm the situation. And a very suspicious transaction between Sue and a mystery man takes place.

7

Sue's Antique Hunt

Welcome to ‘Sue’s Antique Hunt’. Guided by Vera and Viki, Sue shows off her expertise, as she races round some of Bulwell’s famous landmarks, making money for charity. But will Sue be happy with the amount raised?

8

Poophoria

The arrival of Sue’s sister Belinda results in a showdown between the siblings. Gloria takes a turn for the worst, but the staff can’t reach her to help, as she’s locked in the toilet.

9

Love Scream

A secret meet up with Dewayne leaves Madalicat363 and Viki’s friendship in question. Unable to admit her fault in the state of the shop, Sue makes a salacious claim against someone close to Kersch. Things soon spiral out of hand as Kersch searches for the truth, has Sue gone too far this time?

10

Grand Designs

It’s a sad day in Sec*hand Chances as the staff prepare for Mable’s funeral. Sue lays out some interesting plans to redesign the shop floor, but Vera and Kersch aren’t convinced by her ideas.

11

The Funeral

An accident in the shop results in Sue having to lay down the law to a child and his mother. Just before heading to Mable's funeral Sue shows us how to get the most out of a collections box.

12

Sue Returns

Kersch helps Viki hide something in the upstairs room. Returning from Mable’s funeral a distraught Vera and a drunk Sue clash in a war of words, which there may be no going back from!

13

Calmer-Sue-Tra

Hungover and determined not to take responsibility for her behaviour, Sue makes a shocking claim. Sue finds the dog Vikki’s been hiding and feels deceived by her staff and questions are raised when it's discovered food has gone missing from the fridge.

14

The Refund

A customer hoping for a simple refund gets more than they bargained for and an afternoon of chilling and giggles is interrupted by a phone call that ruins the mood.

15

Puppy Love

A new owner arrives in the shop to collect ‘Dodo’ the dog forcing Viki to say an emotional goodbye. Kersch’s daily collection yields gold, giving Sue an idea that could make big bucks for the shop.

16

It’s the New Me

The pressure of Area Manager Janet’s visit stresses Sue out and she’s ready to flip at any moment. Viki arrives at work having had a ‘makeover’, much to the annoyance of Sue.

17

Bad News

Janet’s arrival coincides with the shop becoming a temporary soup kitchen as Sue is desperate to make a good impression. Janet reveals some big news to Sue, but is it the announcement Sue was hoping for?

18

Fashion Show

Viki’s emancipation is in full force as she says goodbye to a toxic relationship. Sue MC’s the Fashion Show of the year which reaches a dramatic conclusion and we're treated to the Sec*Hand Chances charity theme song.